0141 4420010

Privacy Policy


4D Dental Laboratory Privacy Policy

Our mission statement –

At 4D Dental Lab our mission is to protect the privacy of all patient’s personal data and store it in a safe and secure environment that maintains confidentiality. We are fully committed to handling personal data in accordance with General Data Protection Regulations (GDPR).  4D Dental Lab is a data processor and this Privacy Notice describes how we collect and use personal information.

Why we collect data

4D Dental Lab collects data in order to support in the provision of supplying dental health care.

How we collect your information

We only collect information direct from the health care provider.

What information we collect

We only collect the minimal information that will allow us to identify the patient and assist in the support of providing health care provisions which may include relevant medical and dental history and complaints as well as customer names, emails addresses and bank details.

Sharing of your information

We will only use your data as the law allows.

We may share your data with third party service providers that are necessary for us to deliver the services to you. All third-party service providers are required to confirm that they have the appropriate security measures in place to comply with the GDPR and only process personal information in accordance with our instructions.  

Retention period

Under GDC (General Dental Council - the regulatory body which governs dental labs) guidelines we are required to retain all information relating to a patient for 11 complete years. After this, information will be deleted on our computer software system or paper records will be shredded and disposed of appropriately.

Any information stored relating to customers will be retained in line with current guidelines.

Your rights

You have the right to request information we hold, rectify, update, delete in appropriate circumstances if guidelines allow and restrict processing

Your right to data portability or automated decision making

These are not applicable to 4D Dental Lab

Breach reporting 

In the event of a suspected or actual data breach 4D will make an assessment of the risk to individuals patients and clients.  If the breach is assessed as high risk the affected individual will be contacted as soon as possible and is appropriate the Information Commissioners Office will also be notified in accordance with our notification policy.  

Queries and Concerns 

If you have a query about any aspect of this policy, a concern about your personal data or suspect a data protection breach please contact us direct.

If you have a concern or complaint that we cannot resolve then you can contact the Information Commissioners Office, Wycliffe House, Water Lane, Wilslow, Cheshire, SK95AF.

4D Dental
Call us today on 0141 4420010 for more info.